Our Policies
ONLINE BOOKING IS ENCOURAGED
This convenient platform frees our hands and time to focus on what truly matters, YOU! no more playing phone tag or waiting hours for a text reply. Just few simple clicks and you are one step closer to reaching your self-care goals.
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Credit card information is required at booking. However the card is not charged at this time, It is held for cancelation purposes.
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LATE CANCELATION
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24 hour advance notice is required or 50% of service price will be charged to the card on file and we may refuse to serve you in the future.
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LATE ARRIVAL/NO SHOW
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Clients that arrive 10-15 minutes late should be expect an abbreviated service. Clients that arrive more than 25 minutes late maybe asked reschedule and a late cancelation fee of 50% of service. And no show clients will be charged full price to the card on file.
NO REFUNDS
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Your satisfaction is our top priority, however we have a strict no refund policy for services rendered. In the event you are not pleased with your service we ask that you notify us within 24 hours to schedule a correction.
all correction should be performed within one week of initial appointment or you'll be charged full price for the service.
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NO REFUNDS WILL BE GIVEN FOR HAIR PURCHASED.
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